System Management
From Informer 4 Wiki
The System tab in the administration module allows you to manage your global system settings and your Informer license details. Any modification to the Settings will affect your entire installation.
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System Settings
The following options are available for view and edit in the Settings tab:
- Support Email : the email address associated with the Support link in the welcome bar. This email address should be populated with the individual or group email responsible for administrating your Informer installation.
- Default System Locale : define a default system locale or use the system locale defined by the Informer web server.
- Default Time Zone : define a default time zone or use the time zone defined by the Informer web server.
- Default PDF Template : define the default PDF template for your implementation.
- Mail Server : server name of the web server Informer uses to send Scheduled result emails.
- Mail Server Port : port number of same.
- Mail Server User : username for mail server if your network requires.
- Change Password Checkbox : select to change mail user password if required.
- New Password : supply a new password if a change is needed.
- Verify Password : retype the new password.
- Admin user email : email address to use for the user with username administrator.
- Change admin password Checkbox : select to change the password for the user with username administrator.
- New Password : supply a new password if a change is needed.
- Verify Password : retype the new password.
System Registration
Your Informer installation is registered with your issuing agent and provides the following details of the environment:
- System ID : a unique identifier designating your specific Informer installation
- Registered To : name of the purchasing party
- Issued By : name of the issuing partner
- Issued on : date the registration was created
- Expires : date the registration will expire
- System Licensing : the manner in which your system is licensed. Depending on your purchasing contract, this can be Per Database, Per User Set, Per Server, etc.
If you need to update your license to implement additional functionality or because your license is set to expire, click the Update License action in the System Information menu bar to pop the License Installation dialog. You will need a new License file to upload, which you should receive by request from your issuing agent.
License Details
Depending on how your Informer is licensed, you may see a License Details tab under System. If so, the content of that tab will display information associated with specific license details and provide the ability to add or remove licenses from entities if available. If you are unsure how to manage the specific license details, please review your license agreement with your issuing partner.
The Informer Log File
Informer writes detailed technical logging information to the informer log file. This file is accessible through the System Settings tab in the administration module. Click the View Log action in the System Settings action bar to pop the View Log dialog. The View Log dialog displays the last 10,000 characters of the informer log by default. It is highly suggested that you download the log file if you require more information. You can download the log file directly from the View Log dialog, or by clicking the Download Log action in the System Settings action bar. To clear the log file, click the Clear Log action in the System Settings action bar.
