Managing Education Enterprises

 

Since 1984, Entrinsik Inc. an employee owned, software company based in Raleigh, North Carolina - has been developing, implementing, and supporting database solutions that enable organizations to maximize performance and improve bottom lines by tracking, understanding, and managing information.

Entrinsik's Semtek ERP and Registration software drives many of the nation's largest professional and continuing education profit centers.  Entrinsik has worked within the Continuing Education, Seminar, and Conference industries as participants, consultants, and software developers for over 27 years. With this unique perspective, and using a customer-centric approach, Semtek has evolved into the most complete registration software package developed specifically for these industries.

Using the latest web-based technology, Entrinsik helps continuing education and professional organizations of all sizes streamline operational performance and maximize profitability by developing and delivering registration software with a focus on reliability, scalability, security, and ease of administration. We are currently working on new integrated Web-based modules to enhance Semtek ERP even further using Google Web Toolkit. GWT enables Java developers at Entrinsik to harness the richness of AJAX in a cross-platform, Web-friendly environment to radically enhance the future experience for Semtek users.

A key challenge of every industry executive is finding the best way to leverage the creative energies of the organization's leaders and program producers. These energies are best spent talking with customers and participants, identifying course opportunities, defining course content, lining up instructors, determining content delivery options, and defining the best direct marketing strategies. These energies are often squandered with tasks such as setting up events, managing schedules for facilities and instructors, managing registration processing, following-up of event fulfillment details, and searching for the best direct marketing information.

This is where Semtek comes in. Semtek incorporates the best practices of event planning, registration processing, class fulfillment, course financial management, and direct marketing methodology, so your time and energy is minimized managing these repetitive, but important aspects of the business.

 

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  Web Shopping Cart

  The Web Shopping Cart provides a full e-commerce web solution without creating a parallel web operation. As events / sessions are defined and opened within SEMtek, they immediately become part of your Web Catalog without any incremental effort.  This will reduce your customer service workload by offloading data entry tasks to purchasers.  Customers can search your course catalog by keyword and/or by date, with session availability check and waitlist signup options.  Semtek immediately processes credit/debit cards and automatically emails order confirmations to registrants.

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  Informer Web-based Reporting

  End users can gain immediate access to data using Informer, with real time information to identify market opportunities and probable delegates. Reports can be scheduled to provide email alerts warning of event/session capacity issues and late staff member follow-up action items that have fallen behind. They can export information in a variety of formats, with analytics and charting functions too.  

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  Registration and Sales Desk

  SEMtek provides a full CRM component that takes the hassle out of information inquiries and enables fast simple record keeping and integrated administrative activities.  All registration management tasks including cancellations, transfers, and adjustments are handled quickly and intuitively. All event information is easily available to answer any information inquiry.

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  Fulfillment Management

  SEMtek provides you with professional-looking results on your program deliverables, including confirmation letters, rosters, tent cards, badges, or just about anything else you need and more, including customizable templates. Set up Continuing Education Units for each program, and generate earned credit transcripts and certificates.  Instructors can quickly record attendance and grades over the web from their home or hotel room.

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  Marketing and Event Profitability

  SEMtek makes the most of your marketing budget by providing you with a set of easy-to-use tools to fully utilize your internal database while cost effectively managing list use. Efficiently and effectively manage marketing campaigns using SEMtek’s Mail Plan process.  Then optimize best selection ROI using prior list greatest performance indicators.

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  Event Planning

  SEMtek takes the worry out of managing your programs by providing a clean, integrated interface to define courses, topics, instructors or speakers, and events or conferences.  Use the Scanner web feature to produce bar-coded badges, with scan check-in ability, automatically record attendance, check outstanding balance, sub-session registration, and more.   

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  Event Management

  Budget upcoming events with break-even analysis on registration numbers, fee amounts, fixed, variable, sunk costs, and on allocated marketing expenses. Analyze event P&L grouped by course, location, or topic area for any period range.

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  Facilities Management

  Optimize facilities usage for both sponsored events and space rental events to outside organization.  Plan events food and beverage menus, AV equipment, and event schedules generating work orders, and rental invoices.

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  Extensibility With Add-ons

  SEMtek is your complete business solution, and to that end we have created several optional modules for specific business applications such as General Ledger, Accounts Payable, and Sales Inventory.