Case Studies

Measurable results produces loyal customers.

With one of the highest customer retention rates in the industry, Informer customers and partners include some of the most successful organizations in the world.

Informer helps customers leverage organizational data more quickly to develop and prioritize strategies and goals. Every day, tens of thousands use Informer to run, schedule and analyze operational reports to improve business performance and grow revenue. 

Below are a few examples.

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  Largest Community College in North Carolina Creates a Self-Service Reporting Environment with Informer

  “I would find it difficult to put a dollar amount on what we have saved using Informer. The majority of the college is now fully self-sufficient to create, modify and deliver the reports they need to manage operational processes.” 
   
  -- Ben Diel, CIS System Administrator at Central Piedmont Community College
  View the results (PDF)
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  R&R Insurance Services Tracks Departmental Financial Results in Real Time with Informer

  "Informer has helped us take a look at the data, drill down into the details and save it so we don't have to recreate it.  Now we can get the information we need when we need it much more quickly and easily than before.”
   
  -- Michael Franz, CFO, R&R Insurance Services, Inc.
   
  View the results (PDF)
• 

  Chapman University Empowers End Users and Frees Up IT

  "The best features of Informer for us include scheduling and emailing reports, querying on multiple files, Live Excel integration, the ability to establish categories, the ability to use a LDAP authentication and the flexibility of role security.  After years of not being able to get a reporting tool functioning for our end users, Informer was a huge hit."

  -- William Parks, Programmer / Systems Analyst, Chapman University

  View the results (PDF)
• 

  Customer Focused Marketing Integrates Informer to Deliver a Comprehensive Automotive CRM System

  "The best part is that Informer was plug-and-play. Implementation was fast, it was easy to connect to our database(s), and building reports was painless. Informer has a clean, easy user interface, run-time customizations, and reports are easily created by non-developers. "

  -- Alicia Harris, President / Founder, Customer Focused Marketing (CFM)

  View the results (PDF)
• 

  Fresno Pacific Extracts Real Time Data From Multiple Databases

  "Informer is able to perform real-time extraction of our live data significantly faster than we were able to in the alternative solutions because it does not have to move individual records to a data warehouse or cube."
  
  -- Jeff Jones, Institutional Research, Fresno Pacific University

  View the results (PDF)
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  J.W Terrill Insurance Provides Management Team with Self-Service Reporting Capabilities

  J.W. Terrill selected Informer software for its ease of use, automated scheduling and distribution capabilities, Live Excel integration capabilities and multiple output options. "Informer offered us a very easy interface to learn as it translates very well to those who already have Sagitta Report Building knowledge."

  -- Kathie Ryan, Training Coordinator, J.W. Terrill

  View the results (PDF)
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  Ruhl & Ruhl Insurance Creates, Schedules & Archives Production Reports with Informer

  “With Informer, it’s easier for me as a manager to keep a handle on what is going on in the agency. Entrinsik’s support staff helped write the production comparison reports and with the ease of scheduling reports, they are available when needed without having to create separate reports and do the comparisons manually.”

  -- Tim J. Smith, Agency Manager, Ruhl & Ruhl Insurance

  View the results (PDF)
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  Carson-Newman College Validates Financial Data with Informer

  "Our Informer-driven Positive Pay process has been a complete success. We defined reports and roles within Informer that are only available to our AP and HR check writers. Positive Pay is just one of many processes we’ve built around the powerful features in Informer. Informer has never failed us."

  -- Greg Bailey, Associate Director, Information Technology, Carson-Newman College

  View the results (PDF)
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  Westminster College Breaks Through Data Boundaries with Informer

  “Informer was one of our best purchases. It not only made our end users happy but made things easier for the end users and IT. IT is able to spend more time in other areas because reporting has gotten easier.”

  -- Kyle Rima, Database Administrator, Westminster College

  View the results (PDF)
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  Everett Housing Authority Cuts Costs By Extending Self-Service Custom Reporting Capabilities

  "Our implementation of Informer has been very successful. Hundreds of custom reports are being utilized by our end users every day. Informer presents information in drag-and-drop form to give users choices in how they want to assemble, schedule and deliver reports."

  -- Paul Erickson, Computer Services Coordinator, Everett Housing Authority

  View the results (PDF)
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  Southeast Community College Cuts Data Mining & Evaluation Time with Informer

  "With Informer, the data collection & manipulation process at Southeast was completed very quickly with all the required data elements. Data collection went from nearly a one hour run to running in under a minute."

  -- Duane Roth / IT Programmer / Analyst, Southeast Community College

  View the results (PDF)
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  APT Solutions Increases Sales Revenue, Strengthens Product Offering & Meets Market Demand with Informer

  “Informer significantly enhanced our overall product offering, which is particularly valuable in today’s competitive sales climate. With Informer, we give our clients easy access to their data, which means improved revenue streams for their organizations. In return, we’ve gained unprecedented advantages in the marketplace and very happy clients.”

  -- George Land, Chairman, APT Solutions

  View the results (PDF)