Case Studies

Testimonials

The Canadian Institute

SEMtek has served as the event management solution of choice for our global group of companies for many years. It meets all of our requirements from conference management, order entry & invoicing, purchaser and prospective lead tracking, marketing and more. With the addition of the Informer tool it now offers a quick and easy solution for data extraction for analysis.

Ellen Jensen

University of South Florida – Educational Outreach

SEMtek has proven to be an efficient, reliable system for managing our continuing education operation and registration services. SEMtek’s strong financial features and controls allow us to meet the university’s and credit card industry’s requirements for cash handling and audits.

The Informer Web Reporting Module permits the creation and delivery of accurate, timely and comprehensive reports for our program staff. In addition, the reporting tools allow us to generate immediate, reliable data for management to support business decisions and strategic planning. The integrated Web Shopping Cart and online catalog provide a customer experience that is user-friendly and responsive to their needs. Entrinsik’s customer service responsiveness to our initial SEMtek customization and limited ongoing support needs has been excellent.

Richard N. Byham

University of Alabama

The wide range of automated functions has allowed the University of Alabama to focus on finding new ways to generate event revenue.

Judy Skelton

New York Botanical Gardens

The cost for the SEMtek and Informer products was realistic and head and shoulders above the competition’s prices for what we got.  It can do all we want it for.  Our previous system had no edit checks on field inputs, so we could put phone numbers in name fields etc., and so SEMtek’s data control checks are just great.  User Defined fields save so much time; meaning we can respond to the users needs without redoing or modifying applications, and you can make report queries on UDF’s.  The Entrinsik staff is just great – they are really intelligent people to talk to.  The smartest idea to compliment SEMtek reporting was Informer ad-hoc reporting – it is so wonderful.

Charles Barouch, CTO and Owner, Key Ally, Inc.

University of North Dakota

Semtek Registration Software is very good and works so well. I recommend it to everyone, and I always get asked the same question:  How does Entrinsik respond when you have a problem? The answer is simple: the staff is the best.  Dennis is very easy to talk to and calming, and Brian is just the greatest! When or if I have a problem, I feel like I am their only customer even though I know I’m not!”  Informer reporting has the ability to get information out in a variety of formats.  Many others promise it but they cannot do adhoc reports on the fly like this.

Odella Fuqua

Summit Professional Education

Semtek and Informer has allowed SPE’s customer care team to double the speed and accuracy of order entry.  There’s virtually no report Semtek and Informer can’t produce.  Hundreds of customer reports are being utilized by our end users every day.  It’s top notch and I would highly recommend it.

Ryan Stout

Florida Institute of Technology

Instantly we could tell the Semtek software was designed by people involved in Continuing Education.  We now have the features needed to offer Continuing & Professional Education courses because they are so different to academic courses.  We improved customer service to our students with the online shopping cart application without duplicating efforts, making it easier for students to register online and keep track. Semtek registration software has reduced the time taken for internal registration and administration tasks and I like the fact we can do our own statistical and graphical reports.  With lots of other programs you are stuck with standard reports, but we can produce our own reports, in our own way.

Cindy Schmitt

C5 Group Inc

We’ve worked with Entrinsik for 20 years…this product is really our bread and butter. We have three databases – for our programmes in Canada, the US and the UK – and each has more than 700,000 constituents. There really is no other product in this price point that does what it does for us every day.

Glen Williams